This privacy policy is part of the procedures and regulations implemented in order to meet the requirements of the GDPR – General Data Protection Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing of Directive 95/46/EC. Accepting the cookie banner on our website’s home page means that you are aware of the content described in the "Privacy Policy" and "Cookie Policy" and that you have given your consent to the processing of personal data under the following specifications.
The website https://www.laurora-vero.ro/ (hereinafter "Website") is administered by Visualwise SRL, Bucharest, Romania, E-mail: contact@visualwise.ro, (hereinafter "company, Visualwise, we, us, or our")
This privacy policy for the Website https://www.laurora-vero.ro/ describes how and why we might collect, store, use, and/or share ("process") your information when you use our Website, such as when you:
Visit our website at https://www.laurora-vero.ro/, or any website of ours that links to this privacy policy Engage with us in other related ways (like contacting us through our Contact Form) Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Website. If you still have any questions or concerns, please contact us at contact@visualwise.ro.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us by submitting the Contact Form.
Personal Information Provided by You. The personal information that we collect include:
Identification and contact data completed in the pre-registering forms and the contact forms:
Names, Email addresses, Country, Company Phone number, Any information you provide in the message and Subject fields, Any information sent to us using any of the forms available on our website.
We do not process sensitive information. When collecting personal data via our forms on our Website, the user must provide at least the mandatory data in that said form. If such data, deemed necessary, are not provided, we will be in the impossibility to handle the user’s request or claim.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. For details regarding our Cookie Policy read our cookie policy.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer our Website, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We use the personal information provided by users:
To register interest in our services and/or products; To communicate to users any relevant information about our company, our services or our products; To deliver marketing and promotional communications related to our services and products; To communicate and handle users requests provided via the Contact Form. We may also process your personal information:
To protect our Website. We may process your information as part of our efforts to keep our Website safe and secure, including fraud monitoring and prevention.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to protect your rights, or to fulfill our legitimate business interests.
The General Data Protection Regulation (GDPR) require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. Your personal data processing for ‘Website navigation. Use of cookies’ purposes is done exclusively on user’s requested agreement – Article 6(1)(a) of the GDPR.
Legitimate interest. Your personal data processing for ‘Contract with the users of the website and the management, dealing and handling of with their requests and claims’ purposes is based on the management and handling of the relationship between the user and us, meaning on our legitimate interest in managing of your request (i.e. registering your interest for the platform), in maintaining the contact between parties (i.e. inform users regarding the official launch of the platform, manage requests sent via the Contact us form), and, where applicable, in providing the services requested by the user.
Legal obligation. Your personal data is also being processed in performing a legal obligation, for example in solving requests regarding the exercise of the user rights to their personal data, and, where applicable, by requesting the users agreement. – Article 6(1)(c)&(f) of the GDPR. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
Ad Networks, like Google Ads, LinkedIn Ads and META Ads, Data Analytics Website, like Google Analytics, Website Hosting Service Providers We also may need to share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@visualwise.ro.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA and Uk), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by sending a written notification to our email address contact@visualwise.ro, including the mention ‘Personal Data Protection’.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
Romania’s National Supervisory Authority for Personal Data Processing: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336 Bucharest, Romania www.dataprotection.ro
You can find a complete list of local Supervisory authorities here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at contact@visualwise.ro, including the mention ‘Personal Data Protection’.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us at contact@viualwise.ro, including the mention ‘Personal Data Protection’. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages, to respond to service requests, or for other non-marketing purposes.
Contact information: If you would at any time like to review or change the information provided in our contact form, you can:
Contact us using the contact form available on the Website or write us an email at contact@visualwise.ro, including the mention ‘Personal Data Protection’.
Upon your request to review or change your information, we will change or delete your information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Website.
10. DO WE MAKE UPDATES TO THIS POLICY?
Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS POLICY AND HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information or if you have questions or comments about this policy, you can send a written notification to our email address contact@visualwise.ro. The notification must mention ‘Personal Data Protection’.
30.12.2022